To understand societal needs and fulfill them, we continue to improve our communication with stakeholders to make decisions based on their opinions.
Initiatives
Customers
Purpose
We aim to improve customer satisfaction by providing higher quality products and services to the diverse customers of the Kyocera Group.
| Methods | FY2025 Results | Response Status |
|---|---|---|
| Number of inquiries 3,895 |
We have established a customer service office and aim to improve customer satisfaction by responding sincerely, correctly, and promptly to inquiries, consultations, and complaints from customers. |
Employees
Purpose
We have established "To provide opportunities for the material and intellectual growth of all our employees, and through our joint efforts, contribute to the advancement of society and humankind" as our management philosophy, and we create an environment where employees can experience fulfillment and achievement through their work.
| Methods | FY2025 Results | Response Status |
|---|---|---|
|
Workplace Vitality Assessment response rate 95.6% (Subjects: 30,022 employees) |
We conduct Workplace Vitality Assessments for employees with the purpose of leading to improved workplace vitality. |
| Round-table discussions: 2 times | We hold round-table discussions where employees and management exchange opinions. |
Shareholders and Investors
Purpose
While actively disseminating information, we feed back opinions and requests from shareholders and investors to management and relevant internal departments, leading to management improvements and identification of important issues that the Kyocera Group should address.
| Methods | FY2025 Results | Response Status |
|---|---|---|
|
Financial results briefings for institutional investors: 4 Approx. 440 participants |
The Kyocera Group holds briefings on the financial results and business summary for institutional investors. |
| One-on-one meetings: approx. 350 times |
The Group holds individual meetings with major active, passive, and other investors in Japan and overseas. Top management and individuals in charge of IR at corporations actively participate in the meetings. | |
| Company information sessions with institutional investors: Once, approx. 590 |
The Kyocera Group holds online company information sessions for individual investors in addition to providing access to archives and posting videos on its official website. |
Business associates
Purpose
We demand fairness and transparent dealings to promote sustainable growth with business partners and fulfill our social responsibilities concerning human rights, labor, and environmental protection.
| Methods | FY2025 Results | Response Status |
|---|---|---|
| Seminars and social gatherings with suppliers 272 participants from 232 companies |
The Kyocera Group holds seminars and social gatherings for suppliers. Annual awards are presented to the most outstanding suppliers of the year. | |
| Response rate: 100% (Subject companies: 341) |
The Kyocera Group conducts surveys of major suppliers to confirm the state of sustainability activities within our supply chain. |
Local communities
Purpose
In recognition of the fact that a company serves as a member of society, we fulfill our responsibility as a good corporate citizen to support the development of local communities not only through our business but also through various social contribution activities.
| Methods | FY2025 Results | Response Status |
|---|---|---|
| Off-site classes on environment and energy 1,700 participants |
The Kyocera Group offers off-site presentations on the environment and energy to children as a part of its environmental protection activities, to explain the importance of preserving our global environment. | |
| Participants in briefing sessions 112 participants |
The Kyocera Group invites residents, business partners, administrative officials, and neighboring companies to its briefing sessions, where we conduct dialogue on our sustainability activities. |
Dialogue with Local Communities
The Kyocera Group (in Japan) has been holding regular reporting meetings since FY2005 with the aim of further increasing two-way communication with local communities, one of our important stakeholders. We report on the economic, social, and environmental activities of the Kyocera Group and each site, and exchange opinions on sustainability initiatives in areas such as human rights, labor, health and safety, the environment, fair trade, and ethics at the meeting.
