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Promoting Digitization

Digitization: Fostering New Corporate Culture

To enhance our competitiveness, the Kyocera Group is responding to declining population, the diversification of working styles, and other social trends through company-wide digitization and digital transformation (DX).

Promoting Digital Transformation for Our Customers and Society

We regard DX as essential to growth in today's interconnected world. Kyocera is implementing workplace reforms to engage employees in data-centric management and organizational optimization. Our goal is to change our corporate culture to drive growth by improving skills and productivity. In so doing, we will maximize the value we provide our customers and contribute to a digitized society. Ultimately, we consider DX a necessary first step toward fundamental changes in how our enterprise responds to a shifting world ー part of a complete process otherwise known as business transformation (BX).

image:Promoting Digital Transformation for Our Customers and Society

Current DX Status

Formed in April 2020, Kyocera Corporation's Digital Business Promotion Group is developing a cross-functional platform for information sharing by employees from diverse internal groups. Sharing systems that individual departments formerly had to develop independently can bring quicker solutions and better return on investment, while developing IT personnel with a company-wide perspective. The Digital Business Promotion Group will break down barriers between departments to become a hub of information and human resources serving the entire company.

images:Current DX Status

Digitization Measures, Employee Awareness and Workplace Reforms

Expanding from DX to BX requires us not only to implement digitization, but also to design processes that drastically enhance our work culture and employee awareness. We are establishing a company-wide roadmap with concurrent controls to support human resource development through digitization, removing any sense of "walls" between departments.

画像:Reaffirming How Digitization Enhances Management

Shift from "selling products" to "selling services and solutions;" transition to a digital business

A shared cloud framework is currently under development to help R&D teams commercialize new businesses more quickly. One example of this is the creation of a platform with authentication and billing functions to help bridge the gap between IT and other areas of the business.

画像:Details of Kyocera's DX measures

Company-wide Sharing and Utilization of Sales Information

We are currently building a Company-wide platform for information sharing and visualization, transitioning away from a sales approach focused on individual product lines and toward sales process pipelines. We expect this to serve as a catalyst for business expansion through increased cross-selling and joint proposals. As of April 2022, we have implemented customer relationship management (CRM) tools at 11 divisions and shifted to a centralized customer knowledge base. In addition, we have introduced marketing automation into our digital marketing efforts to share and visualize market knowledge across divisions.

Data Collection / Analysis Platform

We have developed an informatics environment that allows us to format and analyze data collected from each department. Using an in-house training program for AI and data analysis engineers, we have created a new strategy to improve manufacturing quality and productivity.

Initiatives to Double Manufacturing Productivity

We plan to massively boost productivity through deeper application of AI-driven data and robotics. Current efforts include improving "visualization" by integrating production process data into our digital platform, utilizing AI for defect and failure prediction, and enhancing manufacturing automation and autonomy through robotic assembly. A new line with smart factory functionality began operating in April 2021.

Network and Security

We have optimized our network environment in response to the rapid adoption of cloud computing in business. Development of an IoT network for factories is also under way. A new department has been established to prevent cyberattacks and manage security through a protection and monitoring system that identifies suspicious activity.

Improving Office Efficiency: A Bottom-up Approach to IT Skills Development

To streamline general affairs and administrative functions, we promote information sharing over our cloud environment using a code-free interface with no programming required. This facilitates a bottom-up approach to human resource development while supporting company-wide rules and guidelines.

Digitization and Skills Enhancement

We aim to enhance our corporate culture and raise employee awareness by promoting skill-set development through digitization (reskilling and upskilling) in a team environment.

Initiatives for Utilizing Digital Human Resources

Organizational reforms are needed to develop human resources with digital proficiencies, and to create an environment for employees to maximize these skills. We are improving competitiveness and IT literacy with Office365* training tailored to specific roles and responsibilities, while leveraging increased employee mobility through recruitment and internal promotion.

Office365 is a product of Microsoft Corporation. Kyocera Corporation has been granted permission to publish.

Images:Digitization and Skills Enhancement