Meet Mamiko Sasayama, a dedicated professional at MOTEX, a proud member of the Kyocera Group and the team behind the cutting-edge cybersecurity solution, LANSCOPE.
Mamiko serves in Customer Success, a role that extends far beyond resolving immediate customer concerns. She takes a proactive approach, reaching out to clients to anticipate their needs, enhance their satisfaction with our products, and unlock even greater value from our solutions.
For Mamiko, Customer Success is more than a job--it's a calling. She's passionate about making a meaningful impact, not only for individual clients but also for the broader customer community. Each day, she brings enthusiasm and a growth mindset to her work, constantly striving to expand her skills and experience.
Mamiko lives by the personal motto: "Always value the person right in front of you." She prioritizes creating a supportive and comfortable environment for both her team and colleagues, firmly believing that a positive workplace is essential for collective success.
In the SaaS industry, Customer Success has become an essential practice. Mamiko's ambition is to make MOTEX synonymous with Customer Success, and she is dedicated to fostering a collaborative company culture where everyone works together to deliver exceptional support to our customers.
Mamiko serves in Customer Success, a role that extends far beyond resolving immediate customer concerns. She takes a proactive approach, reaching out to clients to anticipate their needs, enhance their satisfaction with our products, and unlock even greater value from our solutions.
For Mamiko, Customer Success is more than a job--it's a calling. She's passionate about making a meaningful impact, not only for individual clients but also for the broader customer community. Each day, she brings enthusiasm and a growth mindset to her work, constantly striving to expand her skills and experience.
Mamiko lives by the personal motto: "Always value the person right in front of you." She prioritizes creating a supportive and comfortable environment for both her team and colleagues, firmly believing that a positive workplace is essential for collective success.
In the SaaS industry, Customer Success has become an essential practice. Mamiko's ambition is to make MOTEX synonymous with Customer Success, and she is dedicated to fostering a collaborative company culture where everyone works together to deliver exceptional support to our customers.
